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Professionalism

Vibrant Staff

Dedicated to CARE

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Aims & Objectives

St Luke’s Healthcare Professionals LTD is committed to providing care and support services for people to enable them to remain at home and remain as independent as possible. The domiciliary care service seeks to provide support to a wide variety of people within the Shropshire area. It aims to enhance the quality of life of both service users and their careers.

Welcome to St Luke's Healthcare Professionals

Mission Statement

To partner with our service user/s and everyone involved in their care, so we consistently provide the highest quality service and care. Our focus on continuity of care and professional service to clients and candidates alike, reputation for quality and reliable staffing solutions where we can offer our experienced staff members regular opportunities within a diverse range of surroundings. St Luke’s Healthcare Professionals LTD offers personal and functional care and associated domestic services to meet the needs of dependent clients (“Service Users”) these may include older people who need assistance due to illness to continue living in their own homes and community. This will be achieved by promoting a standard of excellence, which embraces fundamental principles of Good Care practice that is witnessed and evaluated through the practice, conduct and control of quality care in the domestic environment. It’s our priority to make that our clients are looked after as underpinned by our Values.

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Integrity

Integrity and accountability are fundamental to ensuring trust between St Luke’s Healthcare Professionals LTD and our clients. To our clients and service user’s integrity forms a foundation for trust and fosters healthy therapeutic relationships that promote healing. Integrity and accountability form the basis of the “social contract” between St Luke’s Healthcare Professionals LTD and society, which grants professionals the privilege of self-regulation.

Professionals

We expect teamwork and collaboration across our organisation for the benefit of all stakeholders. We encourage the best ideas to surface from anywhere within the organisation. We appreciate the value of multiple perspectives and diverse expertise. We will work and support our customers and suppliers as a partner. We will listen to and understand their needs ensuring a world class service is delivered.

Inspiration

Success isn’t just what you accomplish in your life it’s about what you Inspire others to do. St Luke’s Healthcare Professionals LTD has an Intense focus on matching the needs of our clients and candidates with unique and outstanding staffing solutions. We inspire that our service users to live a better life through the care we provide.

What we offer

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Companionship

Wellbeing/ social interaction: we assist with shopping, hobbies, and craft. Companionship - Day and night sitting service. Cleaning/ Laundry - We provide light housekeeping service. Escorts - Hospital, clinic, dental appointments. Palliative care - care for terminal ill conditions in the community.

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Food Preparation

Aiming to treat every client in a non-discriminatory fashion whilst respecting each client right to Independence, Privacy, Dignity, and the rights to make informed choices. Rapid response service - Support Ambulance service with Category C calls for falls. Convalescence - Support with rehabilitation postoperatively in the community.

A senior man of African descent is indoors in a hospital room. He is watching his female doctor using a tablet computer. She is explaining a medication schedule to him.
Health & Well-being

Advocacy - We provide advice within our limitations and signpost our service users in the right direction for their care needs and support. Safeguarding - We provide/promote security, safety, and effective service. It is in the best interest of our service users that we have a duty to report any concerns regarding their safety to the appropriate organisations.

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Promoting Independence

Personal care - washing, dressing, bathing, and showering. Nutrition - Assistance with meal preparation and serving. Medications - administer, prompt and support with medications as prescribed. Toileting - Incontinence and toilet hygiene. Commode emptying and cleaning.

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We put a high value on our patients as we are

Dedicated to CARE

At St Luke’s Healthcare Professionals LTD we believe that given love, the right support, assistance, and encouragement, the aged, the sick and injured, can have an honoured place in our society and so function more independently and enjoy a better quality of life. Our core Values define how we will achieve our mission. They are derived from Christian principles of love, compassion, and respect for people in need. Our values are genuinely people-centred and apply at every level within our organisation and in all our client contact. We are committed to: Delivering impeccable customer Service: We understand that “it’s not about us” – it’s about helping others with genuine, compassionate care. We also believe and aim to show you how “little things can make a difference”. Service at this level is not the work of one person but takes a team. Therefore, our emphasis to recruit the best candidates that are dedicated to care for our service users.

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Services we provide

Regulatated activities

We are a committed, well lead organisation with vast and complex experience within the Health and Social care industry. The services we provide includes:

  • Personals Care
  • Pallative Care at Home
  • Dementia/Alzheimer's Care
  • Companionship & Care
  • Domestic Care
  • 24-hr Live-In Care
  • Home Care
  • Health & Well-being
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We are DEDICATED to care for you with DIGNITY & RESPECT

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Support Objectives

We have wide range of procedures

At St Luke’s Healthcare Professionals LTD we aim to: • Offer skilled care to enable people supported by us to achieve their optimum state of health and well-being. • Treat all people supported by us and all the people who work here with respect at all times. • Uphold the human and citizenship rights of all who work and visit here and of all Service Users. • Support individual choice and personal decision-making as the right of all Service Users. • Respect and encourage the right of independence of all Service Users. • Recognise the individual uniqueness of Service Users, staff, and visitors, and treat them with dignity and respect at all times. • Respect individual requirement for privacy always and treat all information relating to individuals in a confidential manner. • Recognise the individual need for personal fulfilment and offer individualised programmes of meaningful activity to satisfy that need of Service Users and staff.


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